Listed below are some typical products (but not limited to) that are not accepted for a refund, return &exchange. If you can't find your product listed below, or are not sure if your product falls under this policy, then please contact us.
Customized Products - e.g. personalized products, design services, etc.
Fresh Products - e.g. green plants, flowers, seafood, meat, fresh fruit, etc.
Virtual Products - e.g. software, digital videos, etc.
Books - e.g. magazines, books, newspapers, etc.
Private Products - e.g. tooth brushes, underwear, etc.
Activated Electronics - e.g. mobile phones, laptops, office supplies, etc. (once activated)
Special Products - e.g. 2nd hand product, products specially marked as "can't be returned & refunded".